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Procurement Supply Chain Innovation 2020

April 29th 

Procurement and Supply Chain Innovation Social Card 2

Boardrooms overlook substantial cash savings

Bell Integration can make significant savings on “tail spend”, as well as improving regulatory compliance and contractual standards

How many times at home do you put off doing household chores or paying bills until the last possible moment?

It is the same for high-volume lowvalue spend, also known as tail spend. Companies have been procrastinating when it comes to addressing these areas. But they are now realising successful management of this spend area can yield large cumulative returns and mitigate the risks that often exist in unmanaged transactions.

The challenge with tail spend is that it is difficult to control and often one-off, making it unpredictable and inefficient to manage with the existing pressure
on procurement resources.

Bell Integration has been working with businesses as an extended procurement function, offering a turnkey solution to manage the end-to-end procurement of such spend.

Account Director Neil Pratt says many companies are unable to manage or review smaller value transactions made by their employees or procurement departments.

For many, the collective size of this tail spend, so-called because of the Pareto principle in economics, is unknown because individual purchases are often made outside purchasing controls, such as off contract or non-purchase order spend.

“If customers continue not focusing on the tail, they are leaving 20 per cent of their global spend unchallenged,” Pratt warns. “In this day and age, leaving 20 per cent of spend, and risk associated, unaddressed is a major challenge for businesses.”

His comment is supported by an enormous body of research. Last year, research conducted by Boston Consulting Group found that companies managing tail spend through digital means alone can cut their annual expenditures by 5 to 10 per cent.

But Pratt believes that there are even more substantial savings to be made, noting artificial intelligence (AI) solutions alone may be unable to deliver
the largest possible reward.

“Robotics and AI-driven tools struggle with tail spend because it is a lot of one-off spends, so you don’t necessarily have the data to build up the algorithms,” he says.

Edward Long, Bell Integration’s Head of Pre-Sales and Analytics for procurement management, explains that the company instead works with clients to understand their full tail scope and the size of the potential opportunity to make savings.

He adds that this can be outside the traditional 20 per cent due to the client’s specific circumstances on what is deemed unmanaged. This is done by extracting data from different internal sources and bringing this together into one digestible format before running deep analysis using Bell’s datapoints and category expertise.

“From this, we can go back to the client and say, ‘Here is your total scope and savings opportunity’,” says Long. Clients then agree the areas of spend to be managed by Bell.

Not only does this generate savings, but Bell’s unique model of contracting directly with the supplier rapidly reduces complexity as all suppliers, and associated supplier management activities and costs, are now handled by Bell from day one.

“This allows the client to focus on strategic initiatives that deliver maximum value to stakeholders, while Bell drive efficiencies and compliance in the lower value spend areas,” Long explains.

In addition to the financial savings, there are other advantages to harnessing the skills of Bell Integration’s’ procurement services. Doing so can improve levels of regulatory compliance and ensure managed suppliers sign up to correct contractual standards as agreed with the customer.

Long notes that while companies often have strict contractual procedures in place for larger spends, there is often nothing for smaller items, even though such transactions collectively total a sizeable sum.

Not having a structured agreement in place for this spend can expose companies to several risks beyond the financial ones.

“These risks can be reputational, operational, financial or regulatory and are often unrelated to contract size,” he says.

“We run the due diligence on the suppliers and also negotiate savings and contractual terms, which means clients get greater visibility of the ever-changing risk profile as well as the total cost of their tail.”

Read the full Raconteur Procurement Supply Chain Innovation 2020 article 

Strategic insight into tactical spend, find out how Bell Integration can help you reduce tail spend and simplify the IT procurement process using our Procurement Management Services 

Bell Integration is awarded Gold Datacentre standard by Microsoft

April 17th 

We are very pleased to be awarded Gold standard for Datacentres by Microsoft.

Data Centre Migration and Data Centre Optimisation are two of Bell’s service offerings under our Transform capability, which focuses on putting technology at the centre of our customers’ businesses.

Guided by vClarus, our specialist data centre migration services relocate critical apps, services and data to their new environment, providing a systematic approach to establish key migration milestones – including the What (expected outcomes), the Where (your target environment), the How (migration strategy and methods) and the When (the schedule).

Our objective is to work with businesses from application discovery to workload migration and give customers a fixed cost, fixed outcome programme that delivers on an organisation’s data centre optimisation vision.

Please note that our strategic engagements allow us to remain vendor-agnostic and offer our customers the right solution to fit their business requirements. Find out more here.



Hamilton Rentals Enabled Businesses to Keep the Lights On – by supplying over Three Thousand Five Hundred Laptops in March

April 3rd 

[WOKINGHAM] 1 April 2020
Five weeks ago, with impending danger attached to a virus emanating from the East, Hamilton Rentals anticipated a new change in circumstance was going to affect how people worked. If our hunch was correct, this change was quite likely to disrupt business in offices. We prepared for an upsurge in demand for laptops, which would enable employees to work from home and operate a business as usual policy – as our business has.

“I am proud to say that we have been able to rapidly deploy over 3,500 laptops to customers during March, enabling their businesses to operate as usual. What I have learned from this experience, which has created such disruption to our normal daily activities, is the importance of IT rental in a business’s crises strategy”. – Steve Shelsher

With the situation changing rapidly each day, we will continue to support our community by supplying AV and IT equipment to businesses for short-term rental. Our warehouses in Wokingham and Portsmouth are fully operational, while employees working from home remain contactable virtually, with video calls a substitute for face-to-face discussions and meetings, while we get through this current period. Hardware hire is structured around the requirement, allowing for the equipment’s return, renewal or refresh at any point, with no financial penalty.

In response to demand, additional stock will continue to be processed. Contact us with any queries and we will do all we can to help.

Front of Saxon House

Logistics: Hamilton’s internal fleet of vehicles delivered compute equipment to business locations throughout the UK, as well as facilitating distribution to homeworkers. Our engineers, as per usual, managed the IT hardware installations and continue to offer on and off-site support to businesses via telephone, or onsite where possible.

Sanitisation of product: Rental products have always been cleaned before and after each hire as a matter of course. We have introduced additional sanitisation using the cleaning agent and virus sanitiser, Isopropanol liquid, which is used in many laboratories and hospitals to clean surfaces and disinfect products.

Please be assured that we are taking precautionary measures to minimise and contain any risk of contagion with the health of our employees and are following guidance and advice from Government.


Hamilton Rentals is in business since 1972 and started with the provision of short-term rental of electronic office, computer and audio visual, and test and measurement equipment. In 2017, the company was acquired by Bell Integration, a global IT Services Consulting business. Bell is at the forefront of helping companies drive down operating costs and improve their ability to engage with their own customers, either by supporting the growth of their channels to market, or by aiding their responsiveness and service quality. Combining forces enabled Hamilton’s to extend its customer base and range of services to more than IT and AV rental solutions.

In addition to computer rental, Hamilton’s provides Channel Rental and Vendor Hardware Evaluation programmes, Event Management, Ex-Rental Sales, Installation and Support solutions to the construction industry, events and exhibitions’ sectors, film & television, financial, government, IT systems’ integrators and Technology. Being part of Bell Integration, the company is also able to offer a range of IT solutions, which you can read about here

Equinix’s Matt George talks about how Bell’s specialist data centre services benefit the end user

April 3rd 

This partnership works really well, said Matt George, because Equinix is in the datacentre interconnection business, and Bell is in the datacentre migration business and this allows a joint conversation with the end user.

Hamilton Rental’s Steve Shelsher is at Cloud Expo and explains why companies rent AV and IT equipment In discussion with Daniel Feasey and Jim Marsden

April 3rd 

Companies rely on Hamilton Rentals to help manage the peaks & troughs of their businesses with short-term IT and AV workload requirements, that don’t justify ownership.  Almost 50 years in business, Hamilton’s has provided solutions to the construction industry, events and exhibitions’ sectors, film & television, financial,  government, IT systems’ integrators and Technology.

Bell Integration: New Themes in Conversations with Customers

March 18th 

Being part of an ecosystem of vendors and suppliers lets us collaborate with a key external support network, enabling us to deliver an overall function back to the customer and drive their business goals forward.  Today, customers are looking for solutions and ideas, rather than one product, and with our consultancy expertise and vendor agnostic status, we can recommend a range of options knowing they are the best possible solution for the customer.

Why Cloud is Different

March 16th 

When I first started working on Cloud Services, my wife was a little confused about what Cloud Services were. She was seeing “Cloud” in the traditional sense and couldn’t work out what meteorological phenomenon had to do with IT – were these services running on aeroplanes, or based in space or something? I explained to her that it just about using services from somebody else’s datacentre – cloud was just a metaphor for an amorphous blob of IT resources.

Except, whilst it may be a humorous story, it isn’t quite true.

Yes, you are using services from somebody else’s datacentre, and whilst these datacentres are state of the art, at the end of the day, they are just datacentres full of servers, storage, connectivity, security systems and so forth – nothing terribly unexpected. What is different is how these resources are presented to the customer and paid for.


Cloud managed services


Cloud Services grew out of the trend of co-location, where you put your equipment in someone else’s datacentre, and managed services, where you rented the hardware you were using, rather than using your own. This latter service has now metamorphosised into what is more usually known as “Private Cloud”, where you buy or rent hardware in a datacentre and have a dashboard to manage it all. What we are really talking about is the far end of the cloud spectrum, more generally known as “Public Cloud” and available from vendors such as Amazon Web Services (AWS), Microsoft Azure, Google Cloud Platform etc.
What the Public Cloud vendors do is to add an abstraction layer on top of the underlying hardware and package it all up as set of services. This differs from the traditional infrastructure approach in the following key areas –

Services focus –
Rather than buying hardware, software and connectivity, and putting it together all yourself, you just order services. You need a server, just buy this server services. You need a database, just buy this database service. You need a highly redundant 3-tier application solution, just buy this highly redundant 3-tier application service. Everything is packaged, the vendor manages it all for you and you order it as required. The traditional approach is like buying ingredients and cooking for yourself at home, whereas Cloud Services are more akin to going to a restaurant or getting a takeaway.

Cost Management –
With Cloud Services, you only pay for the resources you use, or to put it another way, you don’t pay for the resources you aren’t using. No more worrying about having spare capacity in your infrastructure for growth, no more worrying about large CAPEX investments, no more worrying about whether you can afford to start a new project, you just pay for what you use, when you use it and when you have finished with it, you stop paying for it.

Infinite resources –
You effectively have on-demand access to “infinite” resources. Whilst it isn’t truly infinite, the available capacity in public cloud services means that for most use case, it is effectively infinite. Need a server – make a couple of configuration selections and a few seconds later, your server is ready. Need 100 servers – no problem, here you go. Need a new database cluster – ready in a jiffy. Need a database cluster and 100 servers every Friday morning for 4 hours – what are you waiting for, it’s all here.

Access to new services –
The public cloud vendors provide a wide range of services on their platforms, which you can make use of without having to invest in the infrastructure to run them. It makes it very easy to just try something out, see if it suits your requirement and then tear it down if it doesn’t. Whilst today you may not need an Oracle database cluster, a face recognition machine learning network, or a satellite ground station data feed, these are all services that are available at the touch of a button and can be tried out with no up-front investment.

Cloud Services are not an all or nothing approach and adopting a hybrid approach, where Cloud Services are used where it makes sense to, is a very popular tactic. Cloud Services also come in many flavours and variants, leading to a congested and complex market, with offerings to suit all tastes. Nevertheless, the most benefits are achieved by using the most cloud-type services, which means the big public cloud vendors. Whilst virtually all workloads can now be hosted on public cloud services, there are still many edge cases where they won’t make sense, so understanding these is also key to a successful adoption.

Of course, just because Cloud Services change the way in which IT is consumed, doesn’t mean it is easy to use. With a huge range of offerings and answers, using these services can be highly complex and confusing. Market leader, AWS, currently offers 196 services across 69 datacentres around the world and it takes significant effort to keep up with it all. This is where Bell comes in – by having detailed knowledge of the available services, we can help our customers make the transition to cloud services, ensure they fully reap the benefits of using these solutions and make the difficult feel easy.



The Author


Jim Cobb
Principle Consultant
Bell Integration

Squalk Scales Up Operations with AWS and Bell

December 12th 


Squalk is a global communications platform offering significantly cheaper calls and messaging, as well as customised content for corporate clients, sporting events, conferences and events.

As part of its expansion plan, Squalk had a requirement to upgrade their existing on-premise solution into one which is globally available and highly scalable. Squalk approached Bell Integration to help define and recommend the right platform and solution to meet their business needs.

David Beverley, Marketing Director at Squalk, “Bell was chosen as our consultancy partner as they demonstrated a solid understanding of our business needs coupled with their all-round capabilities and partnerships within the cloud arena.”

AWS was the recommended and chosen partner for this expansion. AWS was considered to provide the best coverage around the world, and the right set of services to allow Squalk’s offering to seamlessly scale up to meet demand. Bell Integration provided consultancy to recommend the right solution and provided design expertise to help them build a world-class platform.

John Davenport, Sales Director Bell Integration “Bell Integration was delighted to work with Squalk, through adopting an AWS cloud solution, they can now easily right-size their cloud infrastructure to meet its business requirements and have the agility to rapidly deploy and manage services to its clients.”


For further information about AWS and to discuss how Bell Integration can provide a customised consultancy  tailored to your AWS requirements, please contact or visit our website 

To find out more about the Squalk global coms platform please click here 

ADISA wins at 2019 Computing Security Awards

November 15th 

Bell Integration works hard to achieve and maintain our ADISA Certification and we are delighted to confirm that the Certification Scheme has won Compliance Award of the Year at the Computing Security Awards 2019.

Steve Mellings, the founder of ADISA commented “This is a major achievement not only for ADISA but also for all our members. They are not required to hold ADISA Certification but do so to benefit their  customers in a number of ways not least with their own  compliance projects.”

John Atkins, IT Lifecycle Management Account Director at Bell Integration said “ADISA’s award only heightens our visibility and reputation  for delivering a secure asset disposal service, which is fully compliant with waste directives, legal regulations  and compliance schemes. If your business wants to have confidence that partners are operating to the highest  industry standards, look for ADISA Certification to give you reassurance.”

Download the press release here

Find out more about ADISA here

ICC Men’s Cricket World Cup 2019: Hamilton Rentals Helps The Smooth Running Of A World-Class Event

November 14th 

Hamilton Rentals (A Bell Integration Company) provided laptops, screens, Apple iPads, PA systems and printers across various locations for the duration on the Cricket World Cup.

Held every 4 years, the 2019 Cricket World Cup tournament was hosted by England and Wales – the first time in 20 years the event has returned to UK shores.

Enabling Operational Excellence

Held over a six-week period, the tournament saw 800,000 cricket fans attending a total of 48 matches played at 11 venues up and down the UK.

“Just about everyone volunteering or working at each venue needed some level of technology provision and support. In the run up to the tournament, our technology team had to scope every requirement – everything from internet connectivity to devices – and co-ordinate successful delivery”

Said George Bright, Event Technology Manager for Cricket World Cup 2019 (CWC19) on the scale of the mission his team faced.

The organising committee went through months of detailed planning and it was clear that the technology and AV required to support each venue far exceeded the in-house resources.

George commented “Purchasing the devices and equipment needed represented a significant financial outlay. But that wasn’t the only issue – the question of sustainability was also top of mind for the team. It made little sense to purchase technology that would only be used for a two month period – with little  likelihood of re-deployment at the close of the tournament,”

Hiring the AV and IT equipment from Hamilton Rentals ensured that on-site event teams were able to do their job efficiently on the day.

“From our perspective, Hamilton’s responsiveness and adaptability proved a key asset. Whenever a problem arose – kit got damaged or lost in the field by users – they responded immediately and provided a resolution within 24 hours. Collection dates for kit were adjusted on the fly, and they provided extra deliveries to meet short notice additional requirements,” George continues.

To find out more about our IT rental solutions please click here

The next chapter for IBM Cloud

October 21st 

Bell Integration’s John Bradshaw discusses IBM Cloud and the readiness of the solution to tackle complex cloud requirements from hybrid & multi cloud to open standards and security management, flexible provisioning and private cloud. Also what could we expect to see from the next cloud chapter: data, AI and ROI moving from compute to storage.


A couple of things about IBM Cloud, but first cloud in general. I see cloud in general, as a book that’s being continuously written. Chapter one was all about re-platforming, re-hosting, cloud native. It was about developers taking the 20% easy workload, the low-hanging fruit and moving them into a compute environment that was going to cost them less, and we all drank the AWS and the Azure Kool-Aid. We got our credit cards out and we spun up lots of instances and we’re now going

‘Great what do we do with all the complex stuff, the other 80% that’s left? How do we move that?’

That’s about chapter 2 and this is where we move into the space where I think cloud for the enterprise, and this is IBM’s back garden, this is where it plays, this is where it’s strong.

So, chapter 2 in the cloud journey is around modernisation, management, it’s around infrastructure, security governance, and above all else integration. Customers have now got environments that are very hybrid, multi-cloud they’re using Salesforce, SAP and Workday and their data is everywhere, and so therefore, they need to work with a cloud provider that can cover all of that for them with a complete secure wrapper, and this is definitely IBM’s territory.

So, IBM Cloud is delivered around five core principles that address the challenges I covered in Chapter two, the first is hybrid, second is multi-cloud, third and probably one of the most important is around open standards. 70% of IBM Cloud is built on open standards technology, which avoids some of the problems around vendor lock-in that we’re seeing in a market today. So, the fourth is about security, and IBM needs no introduction around its heritage around security. The last one is around management, and IT Directors these days are faced with the challenges of their data and integrations being all over the place, and we need consistent logging, reporting and a management infrastructure to help deal with some of the challenges in Chapter two. IBM is excellent at delivering all of this at scale with a highly secure wrapper- it’s enterprise cloud.

I’ve talked about the core principles on which IBM Cloud founded. Here are some of the unique features that I think differentiate IBM Cloud to the other vendors out there. The first is unparalleled integration of VMware, I think it’s ahead in the marketplace in what its offering in this space. the second is you can choose your infrastructure platform whether it’s power, x86, high performance computing GPUs or bare metal it offers a completely flexible way of provisioning, unlike anything else at the marketplace. The third is around its open standards and containerisation, it provides Kubernetes with a security wrapper, and it allows in container monitoring, which I don’t believe anybody else in the marketplace is currently offering.

Lastly, IBM Cloud private, so everything I’ve talked about you can take, and run on your own infrastructure, and then IBM provide all of its core heritage around application middleware, and integration, and databases, and AI, you can run all of that on your own infrastructure in IBM cloud private.

If you add to this some of the services from IBM Cloud you get a really powerful platform, you’ve got multi zone regions, you’ve got a mesh network across three data centres and not two, you’ve got an unlimited, unmetered, Internet backbone where you’re not even touching the internet. So customers can replicate between data centres with no charge, and unlike a lot of the other providers IBM doesn’t charge you for an egress of data, which I think is really quite powerful at the moment. You would never consider putting your money into a bank, and then them charging you to take it out. Well IBM doesn’t do that, we’re still taking a compute only view on cloud consumption at the moment and as we end chapter two and move into chapter three, data and artificial intelligence will take over and we will move the ROI metrics from compute to storage.

So the easy works been done, we’ve got the complex stuff left to do and this is all about enterprise computing and IBM is in the best place for this. I don’t believe anyone else out there has the enterprise experience, IBM Cloud is ahead of the game.

Visit Bell Integration’s YouTube channel to see more services and solutions videos.

vClarus Decision Engine: Cloud Optimisation

October 16th 

vClarus decision engine from Bell Integration

Bell Integration’s Strategy & Innovation Director, Eugene O’Sullivan talks about the main barriers companies face when looking to migrate to the cloud:


Minimising risk & disruption, cost reduction and service improvement. vClarus from Bell Integration can optimise your journey to the cloud: how and where to migrate to application by application. Security, confidentiality, and complexity are all major factors in the decision to migrate. Bell’s people, platform & process methodology enables you to reduce risk and make the best cloud decisions.

Most organisations want to move their systems into the cloud and why wouldn’t they? there’s clear advantages but industry analysts tell us that the majority of production systems are still not cloud hosted so what’s stopping this and how can vClarus help?

Well historically it was concerns over security, less about availability and integrity but more about not being able to wrap your hands around your own systems. Confidentiality, but that’s changing, organizations are more accepting now of what the cloud can offer and the extra security that can actually be brought to play so there’s something else and we at Bell Integration believe it’s the complexity of the the journey. Its the risk of business disruption and it’s the the pain that may be experienced in migrating services into the cloud.

One of the largest retailers told us that when it comes to choosing where they’re going to host their production platforms, there’s three key criteria and thirdly, improvement of service. Secondly reduction in cost, but number one: minimizing the risk and the disruption caused through to the migration.

So what can be done to remove those concerns? well at Bell we believe it’s all about people, platform and process. Its methodology, its consultancy services and it’s our platform vClarus.

The main benefits of vClarus is to accelerate the migration itself and greatly reduce the risks associated. With that when it comes to migration one of the important aspects is not just making a migration journey quicker but reducing a period of time between starting a migration and completing a migration, after all, the moment a migration commences you’re in two places and that’s costing twice so we greatly accelerate the timeline to get that migration in place. So what is the best approach? well every migration needs to follow some key events and we believe at Bell Integration we have a unique way of doing that when it comes to discovery, most tools that play in the migration space tend to concentrate on the infrastructure, what we’re able to do with vClarus is actually understand the end-to-end. It’s the services, it’s what’s being supplied, who’s consuming it, what’s the importance of a given service to a business, what is criticality, all these things need to be understood and considered. We’re able to capture information to vClarus right at the very top, from services, applications and then into the infrastructure . We don’t just understand the technical dependencies, but we understand the business workflows between applications. It’s only by understanding the end-to-end that we’re actually able to have a successful and low-risk migration, so next whats crucial to understand is how items are going to be migrated and where they’re going to go.

vClarus is a governance data repository and decision engine that helps with all of those so it understands the hosting options available from the various different cloud providers, it can actually recommend application by application the right hosting place, secondly it’s about understanding how things should be moved so we, within vClarus, understand the migration strategies: is it about re-hosting? is it about putting your application somewhere safer? is it about transformation? and they then map down into detailed migration methods: how we’re going to be doing the migrations and finally into the very detailed milestones and tasks associated, and all of this is run by an automated decision engine so not only has discovered data gone into vClarus, its checking the data quality, it’s normalising the data, it’s even reporting the data conflicts from all the different data sources. This way, we’ve got an accurate view of what needs to be moved, the hosting recommendations based upon that information and then finally as we’ve discovered and worked out the best way of migrating items and the migration methods, we feed in key criteria such as maintenance windows, change freeze periods, what needs to move with what, and the dependencies between these, all trapped within vClarus and finally vClarus will actually generate all the detailed migration project plans, migration events, maximize the usage of people, understanding people constraints and finally optimizing the journey to the cloud. As we said at the very beginning, it’s all about choosing the right platform and it’s all about minimizing the risk through the migration journey.

There are many different cloud hosting options, whether it be software as a service, whether it be platform, or whether be making use of infrastructure as a service, vClarus will help you choose the right one and move you there.

So why choose Bell Integration? why choose vClarus? Well, we believe it’s our combination of our people and the vClarus platform, and the process of methodology, with well over a decade of experience in doing such migrations, that means it will be the right choice.

Visit Bell Integration’s YouTube channel to see more services and solutions videos.

New vClarus decision engine accelerates the journey to the cloud: good news for business

September 6th 

[London, UK]  9 September 2019

vClarus, Bell Integration’s end-to-end data migration platform, has new and improved features which reduce the period of time between starting a migration, and completing a migration.  This is important because the moment a migration to the cloud starts, you’re in two places, and that’s costing twice.   We therefore greatly accelerate the timeline to get that migration in place.

One of the major challenges faced by ALL IT departments during migration/transformation programmes is the requirement to provide ad hoc and milestone business progress reports, along with evidence to support governance and assurance to the business that the programme is on track and under control;  vClarus enables you to do this.

We understand the business workflows between applications, not just the technical dependencies, and it’s only by understanding the end-to-end that we’re able to have a successful and low-risk migration.

Of interest:  a renowned UK retailer told us their key criteria when it comes to choosing where to host their production platforms, is:

1. Minimising the risk and the disruption caused through to the migration – No. 1 concern;
2. Reduction in cost;
3. Improvement of service.

Historically, it was concerns over security that prevented organisations moving their systems into the cloud.  That’s changing and organisations are more accepting now of what the cloud can offer and the extra security that can be brought to play.  What is now the main inhibitor for cloud migration is the journey, the migration itself.


The Solution

What’s crucial to understand is how items are going to be migrated and where they’re going to go.

Secondly, it’s about understanding how things should be moved. Within vClarus, we understand the migration strategies and ask:  is it about re hosting? is it about putting your applications somewhere safer? is it about transformation? or is it about modernisation?

Guided by vClarus decision engine, we will map out every aspect of your project and establish key migration milestones – including the What (expected outcomes), Where (your target environment), How (migration strategy and methods) and When (the schedule) and then accelerate your journey to the cloud.


Contact information for Bell Integration:

Location: 107 Cheapside, London EC2V 6DN | W |

Media Liaison: Finola Sloyan | E | +44 (0)7876 128468

Strategy & Innovation Director, CTO Office: Eugene O’Sullivan | E


About Bell Integration
Bell Integration is at the forefront of helping companies drive down operating costs and improve their ability to engage with their own customers, either by supporting the growth of their channels to market, or by aiding their responsiveness and service quality, since 1996.

We continue to grow, and currently have over 450 permanent staff employed at our offices in London, Portsmouth, Wokingham, Stevenage, Hyderabad, Singapore and within many of our customers’ sites.
Today, our work centres on the four cornerstones of IT delivery – TRANSACT, TRANSFORM, RUN and RECYCLE. A full-service offering, cradle to grave. Our business is proud to have won a collection of awards and accolades, including listings in The Sunday Times HSBC International Track 200 and The Sunday Times Hiscox Tech Track 100. It has also featured regularly in The Business Magazine’s Solent 250 and Southern Tech 100, and founder and chairman, Alastair Bell, is well known for his entrepreneurial spirit and business acumen.

Hamilton Rentals: IT & AV Rental Overview and Benefits

July 30th 

Steve Shelsher talks renting IT & AV equipment from Hamilton Rentals

Hamilton Rentals overview from Key Account Sales Director Steve Shelsher gives us an overview on renting IT & AV equipment: why you would consider renting over purchase, what you can rent and the benefits involved.

Find out how short term IT & AV hire can help your business and how Hamilton Rentals are perfectly placed to help with all of your temporary hardware requirements.

Visit our Transact capability page and find out how we can help you manage your IT product supply chain.

IoT, Cyber Security And More! Stuart Moulton Talks To Disruptive Live At Cloud Expo

June 25th 

Stuart Moulton talks IoT with Disruptive Live at Cloud Expo 2019

Bell’s very own Stuart Moulton talks with Bill Mew and Will Spalding at Disruptive Live during Cloud Expo 2019, on the agenda for discussion was IoT, cloud, cyber security and how businesses need to adapt the way they think.

Find out how Bell Integration can help your business adopt a cloud strategy in a cost effective and risk free way: Cloud Services

Bell Integration Core Capabilities – A Video Overview

June 12th 

An overview of the Bell Integration core capabilities

Our very own Mark Nicholas talks through the Bell Integration core capabilities: Transact, Transform, Run & Recycle and how our service offering allows us to work with Oracle.

Further information on Bell Integration’s capabilities:

  • Transact: Managing the IT product supply chain, including IT Rental Services, Procurement Management and Software Services.
  • Transform: Delivering strategic technical innovation, including Data Centre & Workspace Migration and Optimisation, Cloud Consultancy, Migration & Managed Services and Email Migration.
  • Run: Global managed services, including Perople Resourcing, IT Monitoring & Helpdesk, Infrastructure Operations & Management, Application Support, Patch Management as a Service and Device as a Service.
  • Recycle: Total IT lifecycle management, including Asset Management and IT Recycle & Retire

Find out today how Bell can help transform your business.

Bell Integration Partners with Paladian Data

May 22nd 

Download the Paladian Data Press Release

Monetising Big Data

Bell Integration partners with Paladian Data Inc. to solve big data challenges and accelerate success

(London, UK and Folsom, CA, USA) May 22, 2019
Bell Integration is delighted to partner with Paladian Data Inc. to market and sell the ADS1000, the world’s only native NVMe over Ethernet storage solution.

Paladian Data’s ADS 1000 CaptiveSAN is the world’s fastest, first, and only, near-zero latency, end to end NVMe SAN, purpose built for storage aware applications like Splunk and Security Onion, Big Data frameworks such as Hadoop, Cassandra, Openstack, Spark, Hortonworks and Cloudera as well as HPC deployments.

Challenged with data sets growing exponentially due to AI being able to cull much of the raw data prior to any human interaction, a new way to store, share and scale compute connectivity was needed. Paladian Data can address the growing demand for real-time analytics on massive data sets, providing bandwidth and performance not possible with traditional storage architectures.

Mark Nicholas, Bell Integration’s Sales Director said “Paladian Data CaptiveSAN allows for unrivalled performance, consolidation, and TCO when it comes to Big and Fast Data. Organisations can now ingest more, keep it all available for query for meaningful periods, and do it all in real time”.

Our solution will be to provide headless storage area network solutions, which utilise end-to-end NVMe drive architecture, while relying on the applications and operating systems to manage storage functionality. This will remove contemporary IO bottlenecks allowing for near-zero latency in the application storage data path.

Chuck Smith, President & CEO, Paladian Data Inc. said “Our partnership with Bell Integration is extremely exciting, headquartered in London, this partnership allows Paladian Data access to UK and European market, service expertise and the ability to help our collective customers solve their most pressing big data problems. ”

Bell Integration’s heritage is in helping businesses to operate their critical technology in a more cost-effective manner, while improving effectiveness in areas such as customer engagement and operational responsiveness. Our partnership with Paladian Data means that we can help address the performance challenge organisations face with storage and compute, due to latency within both the storage and networking layers. The good news for our clients and customers will be substantial improvements in performance, consolidation and TCO: the first time you can have all three without compromise.

For further information about Paladian Data CaptiveSAN and to discuss how Bell Integration can provide a customised engagement tailored to your requirements, please contact and visit:

Cyber Essentials Certification Achieved

April 29th 

Bell Integration are pleased to announce we are now Cyber Essentials certified.

The Cyber Essentials scheme was developed by the UK’s National Cyber Security Programme in response to the growing risk of cyber-attacks in both the public and private sectors. It was launched on 5 June 2014, and aims to provide guidance to help all sizes of organisations measure their defences against common forms of cyber-attacks. From 1 October 2014 all suppliers must be compliant with the new Cyber Essentials controls if bidding for government contracts which involve handling of sensitive and personal information and provision of certain technical products and services.

The goal of the scheme is to improve cyber security practice by implementing five key technical security controls that address up to 80 per cent of common cyber security threats, including fraud, industrial espionage, and theft of intellectual property.

These five security controls are:

  • Boundary firewalls (protecting against unauthorised access)
  • Secure configurations (having measures in place for setting up systems)
  • Access control (managing which users can access which systems)
  • Malware protection (using antivirus software)
  • Patch management (updating software accordingly)

This ensures our clients, customers and partners can be safe in the knowledge that Bell Integration take cyber security seriously and continue to work to secure out IT against cyber attack and have the relevant security measures in place.


Cyber Essentials Certified

Full information on the Bell Integration certifications and accreditation’s can be found here

A New World Of Colocation

April 16th 

A colocation datacentre can provide IT facilities equipment, rack space, connectivity and environmental support facilities, including power, cooling, physical security and physical storage.

The Challenge

Why consider colocation? The cost of on-premise datacentre environments can increase rapidly based on energy, cooling, power management (UPS), fire protection, continued refurbishment, physical security, staffing, insurance and in some cases water management.

Inaccurate assessments and customer guestimates of their power requirements can result in over-procurement to the maximum capacity, including a risk percentage to ensure service availability.

The Solution

A colocation datacentre service can realise many benefits, with the capability to use less power and adopting consumption only billing, this will encourage consumers to assess usage and become power efficient. This helps remove the risks of performing rapid migrations and associated high costs when transforming infrastructures.

This Colocation Datacentre guide provides insights by Bell Integration’s Chief Architect, Peter White, to the challenges a datacentre environment experiences. We hope they will help you to understand the potential consequences for the customer of making inaccurate assessments of power requirements and the importance of future, accurate planning, which should lead to a reduction in power waste, IT service cost and IT’s impact on a business’s carbon footprint.

Download the White Paper

Successful West End Play Selects Hamilton Rentals to Provide Interactive Audience Voting to the Theatre

April 11th 

Hamilton Rentals (a Bell Integration Company) provided a Turning Technologies interactive polling solution, TurningPoint, featured in West End Production, Quiz the Play

After a successful eight week run in the Chichester Festival Theatre, Quiz The Play, a sold out production by James Graham, was promoted to the West End’s Noel Coward Theatre for ten weeks from the 31st of March to the 16th of June.

“Getting input from each audience member during the play and acting on that input takes audience engagement to the next level, we are thrilled by this innovative use of TurningPoint and the way it is being used to enhance the live theatre experience.”
said Gary Morrison, Head of the International Division of Turning Technologies.

The depiction of the 2001 ‘Who Wants To Be A Millionaire?’ coughing scandal used Turning Technologies handsets to allow the audience of 975 people per show to vote on whether “the Coughing Major” was in fact guilty or not-guilty.

John Page, the show’s Production Manager explained,
“We needed to find an elegant yet simple way of putting a voting mechanism into the hands of audience members, ensuring the selected solution didn’t disrupt the pace or smooth running of the play and was accessible to, and usable by, any audience member – regardless of age or dexterity.”

Turning Technologies Channel Partner, Hamilton Rentals (a Bell Integration Company) introduced the RF LCD handset, which works alongside interactive polling software, TurningPoint, to John as an affordable and workable option to bring the audience participation of the theatrical production to life. The LCD consists of a simple push-button keypad that allows participants to easily express their opinion by casting their vote via radio frequency.

William Village, Executive Director, Regents Park Theatre said,
“Hiring a complete audience response technology solution from Hamilton Rentals enabled the Quiz production team to turn their creative vision into reality – without breaking the bank.”

Over the ten-week run at the Noel Coward Theatre, audiences participated with Turning Technologies handsets twice during each live performance, to reach a guilty or not-guilty verdict. Using PowerPoint polling within TurningPoint interactive voting software, Hamilton Rentals were able to assist the production team in easily displaying the live audience results across theatre screens. Additionally, to ensure that each member of the audience could easily find their individual voting handset when needed during the play, the Turning Technologies devices were fastened to each seat in the theatre, thus also minimising the risk of loss.

Paul Dyson, Sales Account Manager, Hamilton Rental’s further added,
“We needed to identify a technology that would facilitate a smooth interaction between the audience and the show and the handsets by Turning Technologies were the only workable solution. Hamilton Rentals worked with the play’s production team to tailor every element of the TurningPoint voting system and today we use the technology for all our voting requirements, it’s a fantastic product that makes audience participation simple.”

Wowing critics and audiences, Quiz The Play was deemed a huge success in West End theatres and was listed as one of the Top 5 ‘must see’ theatre plays by The Stage.

To find out more about our IT rental solutions please click here

In the press: Dave Leyland and Stuart Moulton talk IoT with CEO.Digital

February 15th 

Download the Full Interview


Bell Integration’s Dave Leyland and Stuart Moulton talk IoT with CEO Digital

C-Level Fireside Chat: Technology Meets Sales

Dave Leyland, Solutions Director & Stuart Moulton, Account Director I Bell Integration
Dave Leyland’s 30+ years’ experience splans global companies and start-ups, having run his own Systems Integration and Consulting business for 11 years. He is a recognised “face” in the industry and his opinions are often sought on the business impact of technology.

With over 25 years’ experience in the IT industry, Stuart Moulton has gained a true understanding of the challenges, business needs and expectations of both the Chief Security Officer and Chief Information Officer.

Bell Integration’s work centres on the four cornerstones of IT delivery – TRANSACT, TRANSFORM, RUN and RECYCLE – and is at the forefront of helping companies drive down operating costs while providing effective solutions to business challenges.

The roots of IoT and blossoming today

Dave: The application of the concept of the Internet of Things is seemingly infinite and IoT can rightly be described as a solution looking for a problem.
The pervasive nature and evolution of technologies such as WiFi, 4G and now 5G with the huge advances in the latter around performance, promote its own evolution, if not revolution, in the possibilities presented by IoT.

High-end uses in society around CCTV, connected traffic lights and connected shipping pallets are as relevant, and for businesses important, as lower-end connectivity in sports, children’s toys and Raspberry Pi-based or ARM-based processors in less expensive connected devices.
All present a huge business opportunity for the mindful entrepreneur in the application of IoT to any area of living in 2019 that benefits from global connectivity.

The need for scale in the IoT world

Stuart: IoT devices, through their potential numeracy in any application in the 100’s of thousands and into multi millions, through devices connected to access covers into road sewers to sensors in fields for farming demand the ability to scale. Most IoT connectivity projects in their early stages have only a vague concept of the number of potential end points which may need to be connected and controlled for a full roll out.

This introduces a number of requirements for successful projects around scale, managed connectivity, in the support interface and as importantly, the data analytics and analysis of the log data coming from the sensors to turn that data into actionable and informative data patterns that can be understood and leveraged.

Indeed, a successful IoT programme is, potentially, very much the victim of its own success as further derivatives on the core idea are introduced and build on the original concept. Scalability is key.

The role of the cloud

Dave: This then plays very much to the nature of the cloud environments where flexibility, agility and scalability are the cornerstones of the cloud concept.
Cloud environments can be simply initialised in a proof of concept stage to disprove or prove a use case, when proved brought into production and gradually scaled up as needed in order to support the growing IoT estate requirements and potentially scaled back if, for example, the IoT programme is seasonal such as soil monitoring or as in a well published case, the monitoring of calving livestock.

The resilience of IoT and the importance of cyber security

Stuart: This area is potentially the biggest threat to the IoT delivering to its glorious full potential.

The very nature of the concept of IoT, the idea of connecting diverse and vastly different devices to the internet, exposes organisations to increased threat from cyber-attack. As well as expanding the attack surface exposed to cyber space many of these connected devices come with rudimentary cyber security defences, some legacy devices later adapted for connection to the internet were never originally designed with internet connectivity in mind and so are especially susceptible to cyber-attack where cyber security is considered as an afterthought. This has proven to be especially the case with manufacturing equipment, CCTV and also recently children’s electronic toys.

The latter here offers the prime example of IoT going bad with examples of the German government banning a range of connected dolls who could be accessed and used as listening devices as well as another brand that could be made to talk to the children playing with them, and most recently in late 2018 a range of children’s smart watches which it was found could be used to track the location of the child wearing it, listen to them, and most disturbingly make spoof calls that appeared to be from their parents.

Dave: Other than cyber security the resilience of IOT devices and the impact of mass loss of connectivity or malfunction is largely governed by the data produced by the devices and the level of interactivity of the end devices.
Lower end devices merely sending log signals and data back to a device management interface may only impact with a loss of visibility to the end process that the connection is managing. Whereas higher end IoT devices that have some process control, extra functionality, product production or a process to complete could potentially malfunction to an extent where production errors occur, erroneous data is transmitted, and the result is potentially catastrophic such a in tsunami tracking or aircraft manufacturing.


Stuart: As with any technological development, there are many reasons to laud the coming of the Internet of Things for its incredible potential to improve crop yields, a key part of the next Industrial revolution, preserving the natural world and preventing natural disasters.
However, while having the potential to deliver all these things and a myriad more besides, some new ones conceived as we have been creating this piece, the application of the Internet of Things must be carefully considered and then architected by those who want to leverage its power, potential, and business benefits… as with its great power comes great responsibility.

Dave Leyland, Solutions Director & Stuart Moulton, Account Director | Bell Integration

Visit CEO.Digital to see the complete article.

In the press: Bell Integration’s David Leyland talks to CRN

January 30th 

Download the Full Interview invited top executives from nine VARs to feature in their CRN article around the technologies they believe will take-off in 2019

David Leyland, director of solutions gives us his thoughts on blockchain technology

Read the interview below or see the full CRN article.

I’ve heard it quoted by three significantly important players that blockchain will do for transactions what the internet did for data. Blockchain allows us to have a distributed ledger mechanism where all transactions can be verified and therefore the risks of fraud and all the other things that go wrong with transactions can be massively mitigated, if not negated.

How big is the market for this technology?

Potentially anybody who transacts anything electronically could benefit from blockchain, so the market is enormous – I couldn’t even guess it.

If you think of property transactions: being able to deal with the way expensive assets are perceived as being undervalued in the market because of the complexity of completing the transaction. If you built a blockchain mechanism around it, every single thing along the line for that property could be managed through and the value realised.

Is it a fast-growing segment of the datacentre sector?

I think so, only because it potentially solves all kinds of problems. Like everything, it depends on how it’s deployed and all the normal caveats. Potentially it could solve things as simple as basic fraud, but I think there will be a whole bunch of other use cases for it which we probably haven’t even understood yet.

Is your business making it a focus?

At the moment the market doesn’t really exist. Our job is to enable our clients to realise the solution not just flog some tech. My job is to keep a close eye on how fast this unfolds, so I watch with great interest the way blockchain is working.

What is driving this demand?

Because of the extent of cyber risk in all forms of transactions and because of the way that everybody is driving down the digitised future, blockchain potentially solves all kinds of problems to make sure that there is still surety in those processes while accelerating them.

Data Centre Relocation

January 10th 

Data Centre relocation’s can be needed for several reasons, often business changes or company growth can require a physical shift in location to better accommodate a larger workforce and supporting infrastructure.

The Challenge

The project can potentially turn into a logistical nightmare which consumes both time and resources and can pose a significant challenge for any business looking to move: the risk of data loss, data corruption, unexpected downtime or disruption to daily operations are all serious considerations.

According to Gartner Inc, 70% of data centre migrations will experience significant time delays or un-planned downtime.

Hidden complexity, failure to establish or understand pre-move baselines, insufficient monitoring and post-move testing, poor planning and a lack of project experience could all cause a data centre relocation project to be delayed or even fail.

The Solution

Our consultants and specialists have extensive expertise in planning and running relocation and migration projects and are perfectly placed to guide you through the process to ensure a seamless and successful project. The team understands that every data centre is unique and therefore every relocation or migration project is different and there is no ‘one-size-fits-all’ approach.

An in-depth knowledge of risks, difficulties and challenges and more importantly how to overcome them has been built up by the team through years of planning and execution, they are experts in their field.


Data Centre Relocation

How Bell can help

There is no typical data centre relocation project but the approach used works uniformly, a 5 step process to fully understand, plan and carry out the relocation:

  • Step 1: Analysis of your current infrastructure – including ownership and dependencies of your data centre.
  • Step 2: Risk profiling and business case – business applications are grouped and mapped, risk profiling is carried out and a business case is provided.
  • Step 3: Relocation / migration method recommendation – we’ll identify and recommend target hosting platforms (if a change is necessary or recommended), decision trees are designed to allow an accurate selection of appropriate methods.
  • Step 4: Planning phase – Extensive planning to cover grouping and scheduling.
  • Step 5: Project Execution

Contact us to book a consultation and find out how the Bell Team can help you reduce risk, minimise downtime and keep your relocation project on track. 

Hamilton Rentals Partnering With CGI for the 2020 London Elections

December 19th 

Download CGI’s Press Release

Hamilton Rentals – A Bell Integration Company are partnering with CGI to deliver Election

Electronic vote counting solutions made simple

IT Services Partner CGI have won a contract to supply and deliver electronic vote counting solutions for the 2020 London elections.

Hamilton Rentals are pleased to partner with CGI to supply the hardware & AV rental and also a team of experienced engineers to build the count centres and deploy the solution.

Having previously worked with Hamilton Rentals, CGI are once again engaging with the rental team to provide the hardware for short term use and additional engineering resources to ensure the project is successful.

CGI Logo


For more information IT Rental Services: please click here.

For more information on the Hamilton Rentals business unit, including available products and services: please click here.

ISO 27001 Certification has been achieved by Bell Integration

December 17th 

ISO 27001 is the latest in Bell Integrations successfully achieved LLoyd’s Register certifications.

The ISO 27001 standard for information security management systems (ISMS) is a best practice framework which is internationally recognised. The certification helps show Bell Integrations commitment to information security management, including: management of our information assets and protection against computer-assisted fraud, cyber attack, sabotage and viruses.

Breaches in information security can result in fines, business disruption and more, our LR ISO 27001 certification means both our customers and suppliers can be safe in the knowledge that our IT systems are safe & secure and that the information security management is taken seriously by the entire Bell Integration team.


ISO 27001


The LR ISO 27001 joins our current certifications for:

  • LRQA ISO 9001: Quality Management
  • LRQA ISO 14001: Environmental Management
  • LRQA OHAS 18001: Health and Saftey Standard

More information on these certifications can be found on our Certifications and Accreditations web page

Bell Integration Skypark Managed Services Hub

November 30th 

Skypark is the Scottish hub for Bell Integration’s Managed Services Team.

Providing a full suite of support including:

  • Application
  • DBA
  • VMware / Windows / Linux
  • Linux Build
  • Telephone Support

The 24/7/365 service provided by Bell Integration allows you to focus on your business.

The Skypark team are a real asset to the Bell Managed Services team and recent works have included:

  • Optimising the configuration and performance of a global, Citrix-based remote access environment
  • Migrating a large, virtualised estate from RedHat to Oracle Linux for a multinational telecommunications organisation
  • Building a new RedHat Linux environment for an international investment management group


Bell Integration are Oracle Linux EMEA Partner of the Year 2018

November 30th 

Download The Full Article

Bell Integration are proud to have been recognised by Oracle as Linux EMEA Partner of the Year 2018

Oracle’s Michael Croney – Senior Director, EMEA Sales Linux & Virtualization presented the award to Bell’s Neil Pratt during the Partner Awards Dinner.

Neil Pratt collecting award


From L – R: Vipul Sharma (Oracle), Enoch Antwi (Oracle), Neill Pratt holding award (Bell Integration) and Paul Kent (Oracle) at our Portsmouth office

Oracle Team

Transform your patching with Ksplice

Working on a project with Oracle to migrate and manage a global telecommunication company’s Linux solution enabled us to show a reduction of licensing costs by 57% whilst delivering and maintaining unparalleled support.

Even planned outages can cause business disruption, which can lead to lost transactions and regulatory penalties when providing financial services.

Using Ksplice allows for live patching and a reduction in the necessity of rebooting: avoiding downtimes and enhancing availability, giving you a risk free migration, improved security and a reduction in operational costs.

Find out more about Oracle Ksplice

Bell Integration are an Oracle Gold Partner with over 20 years experience in providing technology solutions which help optimise performance, reduce costs, ensure reliability and availability of your services.



Bronze FORS Accreditation awarded to Bell Integration

November 9th 

Bell Integration have been awarded Bronze FORS accreditation (Fleet Operator Recognition Scheme).

FORS commented:

“The Fleet Operator Recognition Scheme (FORS) is a voluntary accreditation scheme encompassing all aspects of safety, fuel efficiency, vehicle emissions and improved operations. FORS helps fleet operators to measure and monitor performance and alter their operations in order to demonstrate best practice. It is open to operators of vans, lorries, mini-buses, coaches and other vehicles, and to the organisations that award contracts to those operators.

A successful Bronze audit provides an operator with reassurance that their operation is being run safely, efficiently and in an environmentally sound manner. The FORS logo allows potential customers to readily distinguish FORS operators from other operators.  Customers may ask for FORS as part of their supplier selection process.”

The scheme is in place to encourage members to raise the level of quality within fleet operations and to highlight those operators who achieve this.

As a Bronze FORS Accreditation member we can ensure peace of mind that Bell Integration is managing work related road risk (WRRR) and our customers can be confident of our commitment to meeting and exceeding industry standards.

More information on the FORS scheme can be found at the FORS website

Bell Integration are incredibly proud to be able to add the Bronze FORS Accreditation to our certifications and global standards, allowing us to better server our customers and clients. Information on our other awarded certifications and accreditation’s can be found here.

Bronze FORS Accreditation


Bell Integration Sales Director Mark Nicholas at IP Expo 2018

October 25th 

Bell Integration Sales Director Mark Nicholas talks to Bill Mew and David Terrar at IP Expo 2018

Compare the Cloud invited Bell Integration Sales Director, Mark Nicholas, to chat with Bell Mew and David Terrar at the IP EXPO event at the ExCel London  |  Twitter handles:  @DisruptiveLive  @BillMew  @DT  @BellIntegration

Mark discusses Bell’s IP vClarus, technology trends, cloud computing, cloud migration, technology rental, asset recycling & lifecycle and more

How reliant is your business on IT support?

September 24th 

Your business depends on IT systems being always up and available, but the degree of reliance probably depends on how much your IT is related to customer interaction.

In other words, how would a critical event impact on those customers who rely on continuous access to transact and do business with you?

And what would be implications of this for the bottom line?

It’s the reason why many organisations invest time and effort in understanding the cost of resolving incidents to the business.

Recent research by Quocirca, a European research and analysis company, found that the overall cost of an event for companies participating in its Masters of Machines III 2017 survey was €88K. And that didn’t include the cost to the IT function itself of dealing with such events.

Calculating the costs of resolving major incidents is an art form in itself. There are numerous variables to consider, including:

  • How many incidents are logged and resolved in a month
  • Time spent achieving a resolution
  • Time/productivity impact on users/employees
  • Lost production time
  • Damage to your reputation
  • Revenue impact

software support

But what about assessing the financial cost of resolving routine incidents? Individually, these may be minor. But aggregate them together – and it all adds up to lost productivity and damage to the bottom line.

Even the most minor incidents can impact strategic work streams and interfaces with key business systems.

Add up the cost of the lost hours – and the de-motivating effects on users faced with having to find work rounds to niggling recurring techie problems – and the results may well surprise you.

People tell us that the accessibility and availability of their IT service provider has a direct impact on the success of their company. And that includes how well they respond to both routine and emergency support.

That’s something that’s music to our ears. Because at Bell Integration, we know that IT leaders need to be able to depend on a provider that can proactively help improve service availability within their organisation.

It’s why we offer a choice of support levels, extensive knowledge of the latest technology trends, plus specialist consultancy and proactively managed service options for organisations looking to free up their IT resources in order to focus on more strategic projects.

Why not get in touch to find out how we can help you stop incidents becoming a drain on productivity and performance at your company.


What does good IT support look like?

August 28th 

No one believes that critical IT events – or event routine incidents – can be completely eliminated. But the way you respond can minimise how these impact on miss critical operations.

It will come as no surprise that a good IT support partner can make a world of difference to how your organisation deals with incidents.

Great IT SupportBut like many things in life, what does good IT support really look like?

Providing stellar support often boils down to three key things. When assessing a support provider, you’ll be looking for:

  • Great response times
  • Problem-solving skills – which should include being proactive at spotting potential problem areas
  • Impressive first-time fix rates
  • 24/7/365 coverage

But good support often goes beyond these tangible, measurable benchmarks.

For example, we believe the personality of the IT support teams your people deal with also counts for a lot.

From how professional and courteous they are when dealing with users. To the strength of their communication skills when it comes to getting to the crux of the matter, to how effective they are at scoping what’s gone wrong – and why

After all, the highest degree of technical competence will be wasted if your users feel intimidated or uncomfortable when interacting with IT support personnel. Because, if that’s the case, they’ll put off calling for help until a minor issue becomes a big one.

So, from our perspective, here’s what we think good IT support should look like:

  • Good IT support is when you haven’t had to design workarounds for lingering IT problems. If your technology isn’t working as it should, then something isn’t right.
  • Good IT support is when one of your employees doesn’t have to spend hours each week playing the role of IT power user that everyone goes to before logging a support ticket. Because no one, unless they work in the IT department, should waste precious work time on IT issues.
  • Good IT support is when your people can work effectively, wherever they happen to be – because even if they’re mobile, they’re connected and productive.
  • Good IT support enables you to plan, prioritise and budget – you’ll know exactly how much it costs to keep the wheels moving.
  • Good IT support is always on hand to ensure that events, like upgrades, are proactively managed so that everything goes to plan – with no nasty surprises.

Our belief in these key principles is why we’ve crafted our IT support services to bring all these ‘good support’ qualities together.

And why we hand pick our people. So that you get to talk to technical gurus who are also thoroughly nice people – and whose priority it is to guide you to a resolution using language you’ll understand.

If you’d like to experience what great support should really look like, why not get in touch?

Bell Integration wins IBM’s Client Success award

July 23rd 

Bell, a leading UK Systems Integrator, today confirmed it has been named as the winner of the 2018 IBM Client Award for its ground-breaking work with Sportradar.

At one of IBM’s premier award ceremonies – the IBM Broad Reach Cup Regatta is hosted each year in Cowes, the event culminates in a Gala Awards Dinner at the Royal Ocean Racing Club and celebrates the achievement of IBM’s partner community.

The event, currently in its 20th year, brought together partners from all over the UK to share in industry success.  After the racing was brought to a close on Monday evening, Paul Brown, Vice President Partner Growth, IBM UK & Ireland was on hand to celebrate partners success.

Bell Integration was handed the prestigious Client Success Award for 2018, the pinnacle of the award ceremony.

“Gaining recognition from one of our key vendors around our security solutions validates the hard work and commitment we aim to generate for customers” said Jonathon Bradshaw, Director, Bell Integration. “This year’s Client Success Award win for our work with Sportradar demonstrates how, by combining deep industry expertise with Cloud, Analytics and Security technologies, we’re able to help sports federations and law enforcement agencies across the globe to detect and prevent fraudulent activities”.

Following the implementation of IBM iBase, Analysts notebook, and other analytic tools, Sportradar has already seen some extraordinary results. A four-time increase in fraud reports generated per month, six-times more ‘persons of interest’ identified every month and a 100 times increase in data generated on ‘persons of interest’.

Jonathon Bradshaw and Paul Brown, Vice President Partner Growth, IBM UK & Ireland

“Online gambling has now made it easier than ever to bet on various sports all over the world, however, with that explosion of online gambling it’s now a tempting target for criminal organisations looking to exploit the system by fixing matches. Ultimately this award is a great win for everyone involved in fraud prevention; it highlights how specialist organisations can work together to prevent, fraud and abuse”, stated Jonathon Bradshaw.

For more information about the IBM Client Success Awards or to learn more about Bell integration, visit

Bell Integration collects the ADISA Best ITAD 2018 award

June 21st 

Download the Press Release View the image gallery

Bell Integration collects the ADISA Award for Best ITAD 2018

Following April’s announcement that Bell Integration had been awarded ADISA’s Best ITAD of 2018, on Thursday 14th June, the award was presented to Nick Whittle and his ITLM Team based in Voyager Park, Portsmouth.

This significant achievement is based on the company’s commitment to IT asset disposal and in recognition of an ADISA member who has excelled throughout the year.

The ADISA (Asset Disposal and Information Security Alliance) audit process is multi-layered including full audits, unannounced operational audits and forensic audits. This approach ensures ADISA Certified companies are constantly being kept on their toes. With companies suspended and others removed from the programme, the certification is something companies work very hard to achieve and even harder to maintain.  Bell has maintained its certification year-on-year with distinction.

“ADISA is thrilled to award its first Annual Best ITAD Award to Bell Integration. Members since 2011 Bell have worked at a consistent, committed, incredibly high standard throughout their Membership and this is reflected in scoring so highly against the criteria for this award. Congratulations to all the team – it is a truly well-deserved award.”  Lisa Mellings, ADISA

The challenge facing many organisations in this discipline is a lack of understanding of compliance rules around data and waste disposal, as well as industry standards.  There is also a lack of experience in processing these requirements, staff skills and training for asset disposal. This creates a very uncertain environment, leaving many companies exposed to the risk of data loss or breach, risk of corporate fines and reputation, and risk to the environment.

The good news is that Bell’s consultants specialise in advising customers on current policies, procedures and methodologies to mitigate risk, reduce costs and remain secure.  And with 21+ years in the industry, the disposal of our customers’ assets is in safe hands.

If your business wants to have confidence that partners are operating to the highest industry standards which reflect current best practice for handling data carrying assets, look for ADISA Certification to give you reassurance.

For further information about IT Asset Disposal, please visit:


The transition to cloud-based computing requires a holistic approach

June 13th 

Read the Full Interview

CEO Digital magazine features a guest blog from Bell’s Eugene O’Sullivan on why the transition to the cloud requires a holistic approach

According to Gartner, more than half of data migration projects in 2019 will go over budget and result in business disruption due to flawed execution. Levels of disruption from using traditional project planning methods are so high it’s putting companies off making the transition and reaping the benefits of cloud-based computing.

The key to implementing and maintaining the right cloud computing solution for your business lies in taking a holistic approach. Your hosting platform, migration method and ongoing operations need to be considered together to avoid costly mistakes and risk business performance.

A holistic approach to success

1. Discover and assess your current applications and infrastructure

The right service models for each application – From IaaS to SaaS, consider how you want each application to be consumed and the level of transformation required. There are pros and cons to each model in terms of cost, flexibility, agility and capital expenditure with SaaS usually requiring more transformation than IaaS.

Portability vs Customisation – Generally you’ll find public cloud IaaS services are most portable, giving you the freedom to move between providers. However they don’t offer the customisation and control of a private cloud service.

2. Select the right cloud hosting model based on your technical and business needs

Evaluating user needs – It’s easy to get fundamental things wrong when entering a hosting agreement, such as how much agility is required to add new or expand current services. Flexibility is expensive so ensure you’re getting the right level for your business. Choose a service with too little flexibility and it could constrain your business; choose too much and you’re paying for something you won’t use.

Matching the service to your needs – Cloud service providers offer a seemingly limitless choice of configuration options and availability guarantees with significant price differences. Match the SLA to your current and future needs to avoid overprovisioning and overpricing.

What’s critical and what can wait? – Achieving the right balance between spot and reserved instances will maximise your cost efficiencies. Spot instances are significantly cheaper than reserved but can go down at very short notice and therefore need constant management. This makes them suitable for non-critical functions but not for critical applications unless tightly managed as they require the reliability of the higher priced reserved instances.

Maintaining regulatory and legislative requirements – Critical business data needs to be kept in a protective environment where it can be easily accessed and maintained to adhere to regulatory and legislative requirements. These could be explicit requirements, such as the SRA for law firms but also intrinsic, such as GDPR.

3. Implement the right migration model for each application

A smooth migration is critical – It’s the number 1 concern for businesses considering moving their applications to the cloud. If it goes wrong, then any benefits to be gained will be outweighed by the risk and disruption. Reduce this risk by choosing the right business partner to manage your migration. A successful migration and transition of services requires understanding your current environment, adopting the right migration methods and above all, using a robust platform to manage all the migration information, scheduling and governance.

4. A managed service to operate your business in a cloud-optimised way

Managing your migration and ongoing operations – While cloud computing addresses agility, reduced costs and availability, organisations still need to operate service management principles such as provisioning, capacity planning, incident management and proactive monitoring.

Outsource your cloud-based operations – Gartner research shows that while cloud adoption is on the increase, cloud providers aren’t interested in running your applications. They also highlight a skills gap saying “Most IT organisations do not have the necessary expertise to manage integrated IaaS and PaaS offerings.”

Outsourcing the management of your operations to cloud computing specialists allows you to maintain control without the burden of re-skilling, training and hiring. If you’re outsourcing your IT services to the cloud, why wouldn’t you outsource the operations?


Working with the right business partner and following this holistic approach will help you successfully manage your migration and ongoing operations on budget and with minimal disruption.

In the press: Bell Integration’s Eugene O’Sullivan talks to PLUGD:IN

June 1st 

Download the Full Interview

Is Bell Integration an IT disruptor?

Eugene O’Sullivan spoke with PLUGD:IN about how Bell has developed into a true IT integrator and explains how success depends on combining an innovative mindset and agility with structure and due diligence.

Read the quick interview below or download the full article.

What’s your core business?

Bell is a Systems Integrator.  It’s about simplifying the IT journey for our customers. Whether they want to reduce cost, improve service or gain agility – it’s about owning their problem. The way we do that is about minimising business disruption as well as increasing value. And we now have an end-to-end set of capabilities.

Is Bell a disruptor – or at risk of disruption – or both?

The nature of any IT consultancy is that you have to be a disruptor – otherwise you are just a commodity supplier of product and people. My title is Strategy & Innovation Director so what I do is look at innovation and disruption, but it has to be for the right reasons. New isn’t always the best. It’s about embracing technology with due diligence. It’s about understanding what’s new and applying it in organisations based on their appetite for taking some risk for potential higher reward. So yes we are a disruptor, but it’s with the due diligence that goes with it.

How are you future-proofing your business and keeping up with tech advancements?

It’s by having dedicated roles that focus on what we are doing and what we are going to do next. So two of us effectively fulfil the function of Chief Technology Officer. My colleague Dave Leyland, Director of Solutions, looks at the customer need and sales enablement. I am dedicated to the technology behind that. So we have these dedicated roles that only look at what the future is bringing. We’re also vendor neutral, which means working with lots of vendors. Future-proofing is about not getting locked into long-term relationships just for the sake of it.

How have you applied digital technology in your business?

Most of what we do around applying technology is about how we deliver IT and services to our customers. We have a structured approach for customer delivery. We also adopt what Gartner calls the ‘bimodal’ approach. On one hand you have a structured, given, safe, secure [approach to project delivery] – and that’s essential for the core project work. But we partner that with a more agile approach for some of our new initiatives and our own product development.

What is the biggest challenge you’ve faced so far in growing a digital business?

For us in terms of how we are servicing our clients, it’s what Gartner calls the ‘Trough of Disillusionment’. This is the gap between the early adoption of a new piece of technology and its mainstream adoption. It’s easy for organisations to see something new that has resonance within the marketplace; they jump behind it, get people trained in it, and all of a sudden it goes flat for a period of time. You need to be ready for the fact that something won’t go straight from proof of concept to mainstream adoption. You need to be aware of that trough.


Bell Integration partners with Spotinst

May 4th 

Download the Press Release

Taking the fog out of the cloud by up to 80% and delivering 100% Service Availability

The real cloud. No servers. Just code

[London]  Spotinst, the world’s leading Compute Management Platform, utilises compute from anywhere in the world, from the largest cloud providers to regional bare metal offerings. It leverages Spot Instances for production and mission-critical applications, saving 80% on Cloud Compute Costs, while delivering 100% High-Availability.

Bell Integration has partnered with Spotinst to enable companies to leverage Spot Instances (AWS) and Low-priority VMs (Azure) and Pre-emptible VMs (Google) with absolutely no risk of downtime, through usage of predictive algorithms. It supports all major cloud providers – Amazon Web Services, Google Cloud Platform, Microsoft Azure or even a VMware on a private cloud – and takes only 15 minutes to set up from a performance dashboard. You can see the financial gains instantly.

 “Many of our customers find the initial claims of 80% off your cloud compute costs as far-fetched, and we are only too pleased to prove them wrong. Spotinst has over 1,500 customers worldwide and is used by global corporations, to small startups.”  Dave Leyland – Solutions Director, Bell Integration

So how does it work?  Spot Instances in the cloud that are about to be “interrupted” will be identified and predicted using predictive analytics and historical data so that capacity is balanced up to 15 minutes ahead of time, ensuring 100% availability.  Savings are realised when Spotinst automatically transitions applications to the least expensive “available” instances.  It doesn’t matter what cloud platform you’re using, the platform provides the optimal framework for compute provisioning and cost-effective utilisation.

From massive Fortune 500 corporations to small startups, companies across the globe use Spotinst to cut their cloud costs.  You’ll be in good company.

Contact us for a free analysis of your cloud environment at  |  the benefits to you are savings of up to 80% with no down-time and no architectural changes required, taking only 15 minutes to set up and with zero start-up costs.

For further information or to know if your workloads are Spotinst-ready, please visit:

Spotinst Cloud Solutions

Practical challenges facing AI today

May 1st 

AI and machine learning have the potential to change our lives, and the world, for the better. From self driving cars reducing the risk of accidents to IBM’s Watson helping doctors with medical diagnoses, the possibilities for using AI are almost boundless.

Unfortunately, there are some practical boundaries that are currently facing the industry, especially outside of the tech giants like Google, Facebook and Microsoft. In this article we highlight some of the biggest practical challenges facing the artificial intelligence and machine learning sectors today.

Access to clean data

For companies looking to apply AI to any number of areas, getting large amounts of clean data is going to be one of the biggest challenges.

Artificial intelligence and machine learning rely on data, and often on the creation of new databases, to analyse trends and patterns in behaviour in order to arrive at conclusions. The quality of the data is of paramount importance as it needs to be widely representative and balanced.

Having too little data or inputting inaccurate data can cause AI systems to make incorrect predictions. This can lead to the wrong insight being gleamed and business decisions being made based on falsehoods, the end result of which could be huge financial loss.

Most of the larger brands have been aware of the value of data for years. The ad market in particular has helped companies to recognise the value of first-party data. As a result, many companies have been investing heavily in creating the infrastructure to collect and store the data they generate, as well as recruiting the talent capable of making use of it. Those that are further ahead in this area will find that they have a competitive advantage in integrating AI into their businesses.

For smaller companies and startups, gathering first hand data is more of an issue, especially in light of the increasing cost of acquiring third-party data. A great deal of time and resource is required to gather enough data for use in machine learning.

There is also the question around data governance. A small number of companies own and are continuing to collect vast swathes of data about each of us. This data can be used to paint an accurate picture of our interactions, activities, like and dislikes, relationships and social media activity. Expanded to a population, this data would provide a great deal of power and influence to those who control this data.

It will be interesting to see what impact GDPR has on this when it comes into force in May 2018. The regulation includes reference to a “right to explanation”, which is intended to improve transparency and accountability for machine-assisted decision-making. Its impact, however, will depend on how national courts across EU interpret and apply it.

Master of One

The AI systems of today are specialists. They are capable of performing specific tasks, like playing games, identifying objects or determining when the best time to publish a story is. Ask them to do all three at the same time, however, and they will most likely fail.

Specialised AI is created to learn and become better at one specific task. It does this by simulating what would happen given every combination of input values, and measuring the results until the most effective result is achieved.

Because of this, AIs have to be taught to ensure that their solutions do not cause other problems in areas beyond those which they are designed to consider. And this is where conflicting AIs could cause problems. In a smart city, for example, it’s easy to see how a conflict could arise between the AI system in charge of road lighting and the one in charge of regulating power usage.

On the other hand, intelligent organisms, like humans, are capable of learning from previous tasks and are able to apply this information to something we’re currently working on. This “out-of-the-box” thinking is an element of human problem-solving and ingenuity that today’s AIs are unlikely to emulate in the near future.

Processing Limitations

The idea of AI has been around for a long time. But until very recent technological advances, it was just that; an idea. Cloud-based and Massively Parallel Processing (MPP) systems however, have allowed the idea to grow and develop to the stage where any size of business can experiment with AI on their existing infrastructure.

At some point though, businesses treading this path will likely reach a point where they push their server performance to the limit – leading to false conclusions being drawn and subsequently, real consequences to the success of the business.

Wall Street for example, is a big proponent of using AI models for stock picks. By using machine learning, it’s possible to number crunch millions of data points and thousands of stocks in real time to guide their actions. If a competitor is using a processor that can make these calculations even a few seconds faster than your own, it could have serious implications for your investments.

In order to further develop AI systems, we need bigger data volumes to help learning systems produce more complex algorithms. This will require much more advanced processors, high performance storage and greater I/O bandwidth to ensure your GPUs are constantly fuelled with data. Without these advanced capabilities, your data will never reach its full potential.

Future Proof Your Infrastructure

Power Systems by IBM are the fastest and simplest way for you to roll out accelerated databases and deep learning frameworks.

The POWER9 processor lies at the centre of the IBM Power Systems suite – the only range of servers with a combination of state-of-the-art I/O subsystem technology, including next generation NVIDIA NVLink, PCIe Gen4, and OpenCAPI. These interfaces give POWER9 a data bandwidth superhighway that delivers your insights, faster.

Is your organisation experimenting with AI? Or are you looking to expand your capabilities? If you want to discover how you can get architecture which will maximise the performance of your AI, download our free whitepaper: Power up your AI.

Bell Integration wins ADISA Award for Best ITAD 2018

April 27th 

Download the Press Release

Bell Integration wins ADISA Award for Best ITAD 2018

Industry recognises Bell’s compliance reporting and real-time monitoring of IT Asset Disposal

(London) On 25 April 2018, ADISA awarded Best ITAD 2018 to Bell Integration based on the company’s commitment to IT asset disposal and in recognition of a member who has excelled throughout the year.

The ADISA (Asset Disposal and Information Security Alliance) audit process is multi-layered including full audits, unannounced operational audits and forensic audits. This approach ensures ADISA Certified companies are constantly being kept on their toes. With companies suspended and others removed from the programme, the certification is something companies work very hard to achieve and even harder to maintain.  Bell has maintained its certification year-on-year with distinction.

“ADISA is thrilled to award its first Annual Best ITAD Award to Bell Integration. Members since 2011 Bell have worked at a consistent, committed, incredibly high standard throughout their Membership and this is reflected in scoring so highly against the criteria for this award. Congratulations to all the team – it is a truly well-deserved award.”  Lisa Mellings, ADISA

The challenge facing many organisations in this discipline is a lack of understanding of compliance rules around data and waste disposal, as well as industry standards.  There is also a lack of experience in processing these requirements, staff skills and training for asset disposal. This creates a very uncertain environment, leaving many companies exposed to the risk of data loss or breach, risk of corporate fines and reputation, and risk to the environment.

The good news is that Bell’s consultants specialise in advising customers on current policies, procedures and methodologies to mitigate risk, reduce costs and remain secure.  And with 21+ years in the industry, the disposal of our customers’ assets is in safe hands.

If your business wants to have confidence that partners are operating to the highest industry standards which reflect current best practice for handling data carrying assets, look for ADISA Certification to give you reassurance.

For further information about IT Asset Disposal, please visit:


Join us for the Data Centre Optimisation Breakfast Briefing

April 18th 

Datum Keysource Bell Integration

Take the stress away from IT Transformation

Is your data centre fit for purpose?

The technology landscape is constantly evolving and businesses regularly have to re-evaluate their IT strategies. Part of these changes includes the way we expect to use, store and access data.

Register for our Data Centre Optimisation Breakfast Briefing on 24th April 8.30am at Swan, Shakespeare’s Globe, where we are partnering with Datum & Keysource and looking at the landscape of the IT industry and sharing approaches used for IT transformation:

  • Mark Nicholas – Director at Bell Integration will discuss challenges and trends being seen at the application and IT level and top lessons learned from supporting major corporations with their IT transformation strategy
  • Dominic Phillips – MD at Datum Datacentres will look at the data centre landscape and how a requirement for flexible space is changing the industry and share his views of the future and how a hybrid approach can support agile transformation strategies.
  • Jon Healy – Managing Executive at Keysource will use customer case studies to share the top questions you need to ask before starting your transformation journey as well as highlighting some common pitfalls that can affect the success of your project.

Limited spaces are available so register today. This seminar is aimed specifically at C-Level and technology leaders. Bringing together experts from through the stack, we explore the challenges and opportunities within future ready IT strategy. In the session following the talks, you will be able to network with a select group of peers. Our technical consultants will also be on hand to answer any further questions you might have,

Join us with our partners Dataum & Keysource

Data Centre Optimisation Breakfast briefing

24th April 8.30am
Swan, Shakespeare’s Globe
21 New Globe Walk, Bankside, London, SE1 9DT


Bell Integration are proud to support The OPPO Foundation

March 2nd 

The OppO Foundation has been established to help ex-military personnel, their families and dependants on their return to civilian life.

The foundation aims to relieve financial hardship, need, suffering and distress amongst veterans of all branches of the armed forces and their partners, spouses and dependents.

Effective Employee Engagement

March 1st 

Download the guide

This employee engagement guide will highlight some of the key new technologies to consider now and in 2018.

It looks at simple ways of attracting the finest candidates, developing and empower existing team members and critically creating leaders and improving performance.

Identity Access Management Solutions

March 1st 

Download our checklist

Choose The Right Identity and Access Management Solution

As so many security issues and audit failures are user-related, organisations need to make sure people have appropriate, up-to-date access entitlements and that their access activities are monitored wherever they are located. This complimentary document allows you to easily carry out a comprehensive review of IAM within your organisation.

Fraud Analytics Guide

March 1st 

Download our guide

Collect, analyse and visualise content to gain additional insights

This complimentary guide is written in clear and simple language and explains the situation the financial services industry now faces and it gives some clear advice on how to tackle fraud head on and explains how to turn data into actionable intelligence.

IBM Watson Analytics Guide

March 1st 

Download our guide

Use IBM Watson to predict demand in 2018

The guide explains in clear and simple language how retailers can now leverage big data to drive value, work smarter and achieve new levels of operational efficiencies. It also highlights how Sales, Marketing, IT, HR and Finance departments can process data to make predictions, test assumptions and tell stories without the need for expensive data scientists.

Bell Integration Acquires Hamilton Rentals

February 27th 

It is our pleasure to announce that Bell Microsystems Limited, trading as Bell Integration, have today acquired 100% of the share capital of Hamilton Management London Limited, holding company of Hamilton Rentals Limited and Hamilton Managed Services Limited.

Hamilton Rentals are the latest addition to Bell following the acquisition of Portal Partnership in late 2016.

Bell and Hamilton Rentals are of the shared belief that combining forces will enable further growth of the businesses by extending customer base, creation of cross-selling opportunities and facilitating access to improved financing arrangements for Hamilton Rentals.

Founded in 1996, Bell Integration is a fast growing IT services and consulting company with annual revenues of close to £170m; it’s at the forefront of helping companies drive costs from their operations and improve their ability to engage with customers – either by supporting the growth of their channels to market, or by aiding their responsive and service quality.

Portal is an award-winning technical service and analytics business offering consulting and managed services business focuses on delivering robust Collaboration, Analytics and Integration solutions across a range of industries in the UK.

Currently Bell and Portal have a combined workforce with over 250 permanent employees and over 50 associates employed in locations in London, Portsmouth, Bracknell, Scotland, Singapore and Hyderabad, India with many based directly at customer sites Founded in 1972, Hamilton Rentals is recognised in the industry as the leading provider of short term computer rental services and is a partner of choice of leading vendors including IBM, Lenovo, HP, Samsung, Oracle and Hitachi Data Systems.

Hamilton Rentals gives customers quick and efficient access to a number of flexible solutions, and work with a wide range of suppliers to find the products customers need, from the latest Datacentre servers and storage, to PCs and laptops.

Hamilton Rentals currently have a fleet in excess of £20 million.

Hamilton Rentals’ team of qualified engineers test and configure equipment prior to shipping, provide support for the duration of the rental and help with hardware queries or issues.

Their range of standard and optional high quality services includes design and specification, configuration, testing, delivery, installation, project or event management, training and consultancy.

Martin O’Connor will continue as Managing Director of Hamilton Rentals and together with his management team, will continue to lead Hamilton Rentals as a standalone subsidiary of Bell.

An FAQ document is available for all Bell, Hamilton Rentals and Portal employees which we hope will answer many of the questions you may have. Or, you can of course raise any questions with your line manager or any of your Directors.

I’d like to take the opportunity to thank you for your continued loyalty and support in this exciting next step for both our businesses.

For our Customers: You will see no immediate change to the way our business is transacted.

We are committed to continuing to work hard to support your business and want to thank you for your continuing loyalty and support.

We are confident that this acquisition will expand our ability to support your business and offer you a greater range of services from one trusted supplier/partner.

We look forward to the opportunity to share with you our broader offerings in the near future.

If you have any questions, please direct them to your Account Manager, or I would be very pleased to discuss with you how this deal can benefit you as a valued customer.

Thank you for your continued support and I look forward to working with you in this new and exciting venture.

For our Partners & Suppliers: You will see no immediate change to the way our business is transacted.

If you have any questions, please direct them to your existing primary point of contact, or I would be very pleased to discuss with you how this deal can benefit you.

Nick Petheram, CEO, Bell Integration
Martin O’Connor, Managing Director, Hamilton Rentals

Download the press release

Bell Integration Acquires Portal Partnership

February 27th 

It is our pleasure to announce that Bell Microsystems Limited, trading as Bell Integration, yesterday acquired 100% of the share capital of The Portal Partnership Limited.

Bell and Portal share the belief that combining both businesses will create a more powerful force in the IT Services market, with a resultant organisation highly focussed upon its core markets and possessing a potent mixture of skills and capabilities to offer our customers. Both companies enjoy an impressive corporate client base and strong relationships, and substantial cross-sell potential exists between Portal and Bell.

The acquisition leads us to a new and exciting partnership where we can build additional relationships, leverage complementary services, and utilise greater purchasing power across both businesses.

Founded in 1996, Bell Integration is a fast growing IT services and consulting company with annual revenues of close to £170m; it’s at the forefront of helping companies drive costs from their operations and improve their ability to engage with customers – either by supporting the growth of their channels to market, or by aiding their responsive and service quality. Currently with over 200 permanent employees and over 50 associates employed in locations in London, Portsmouth, Scotland, Singapore and many based directly at customer sites.

Founded in 2006, Portal is an award-winning technical service and analytics business that supports some of the world’s best-known brands. Portal’s consulting and managed services business focuses on delivering robust Collaboration, Analytics and Integration solutions across a range of industries in the UK. With its 24×7 support centres in the UK and India, Portal can offer a follow the sun technology support service to suit every level and budget.

Portal Analytics solutions enable organisations to remove the barriers typically associated with siloed data. Portal’s rich visual analytics solution allows previously hidden connections within raw data to be unearthed; delivering actionable insights and aids the decision making process in near-real-time.

Bell and Portal have agreed a structure and framework to ensure that Portal retains the benefits of operating as a stand-alone business, whilst also drawing upon Bell’s scale of operations, purchasing power and overheads. Bell’s substantial expertise across a range of services and solutions around datacentre optimisation, workload migration, IT Lifecycle Management and cloud services, will be made available to Portal customers. Bell’s customers will be introduced to Portal’s expertise around IBM products and services, support and consultancy services. A key part of our plan is ensure that Portal’s customers and employees remain untroubled by the change of ownership and that the business retains the ability to deliver effective high-quality services and solutions throughout.

Jon Bradshaw will continue as Managing Director of Portal and will lead the Portal Executive Team, additionally Jon will join Bell Integration’s Executive team. Nick Petheram, CEO and Manpreet Gill, FD will be appointed as Directors of Portal.

This is an exciting step for both businesses, with little or no customer or service portfolio overlaps. It is our shared belief that the acquisition will spur new growth and create opportunities for employee personal and career development.

To reassure you, there are no planned changes to service levels, current teams, places of work or terms and conditions with our customers and partners.

Naturally, you will have many questions following today’s announcement. We have endeavoured to anticipate these as far as possible, and to this end, an FAQ document will be available for Bell employees by clicking here (Bell bNet) and for Portal employees, click here (Portal teamconnect). Of course, any further questions can be raised with your line managers or any of the Directors.

Over the next few weeks, Bell Executives and other senior representatives will be at Portal’s offices to meet with Portal employees. Vice versa, representatives from Portal will be attending Bell’s offices to meet the teams and begin putting our operational plans in place.

We’d like to take the opportunity to thank you for your continued loyalty and support and look forward to meeting you all.

For our Customers:
Whether you are a Bell or Portal customer, you will see no immediate change to the way our business is transacted. We are committed to continuing to work hard to support your business and want to thank you for your continuing loyalty and support. We are confident that this acquisition will expand our ability to support your business and offer you a greater range of services from one trusted supplier/partner. We look forward to the opportunity to share with you our broader offerings in the near future.

If you have any questions, please direct them to your Account Manager, or I would be very pleased to discuss with you how this deal can benefit you as a valued customer.

Thank you for your continued support and I look forward to working with you in this new and exciting venture.

For our Partners & Suppliers:
Whether you are a Bell or Portal partner or supplier, you will see no immediate change to the way our business is transacted.

If you have any questions, please direct them to your existing primary point of contact, or I would be very pleased to discuss with you how this deal can benefit you.

Nick Petheram, CEO, Bell Integration
Jon Bradshaw, Managing Director, Portal

Download the press release

Bell Integration – Our Capabilities

February 27th 

Watch a short animation of Bell Integration’s capabilities and service offering.

Our IT Lifecycle Management Service

February 27th 

Bell Integration has an established reputation of working with global customers to deliver the full IT life cycle management of every aspect of the process from hardware, software, contractor and people.

Bell Integration The Best Projects

February 27th 

Watch a short video of how Bell Integration work with their customers.

Bell Integration Our Services

February 27th 

Watch a short animation of Bell Integration’s service offering.

Why Join The Bell Integration Team – Hear From Those Who Have

February 27th 

Watch a short video of why our staff work for Bell Integration.