Warehouse Operative

Job Summary

Key Responsibilities

– Receive and log equipment using the Goods-In Log, ensuring accurate records are maintained.

– Book in purchase orders and rental returns (GRNs) via the computer-based stock management system.

– Pick and allocate equipment for rental orders as per order schedules and stock availability.

– Update system records and inform Sales of shortages, damages, or delays.

– Coordinate with Engineering to ensure correct allocation of AV and server equipment.

– Label and move equipment for processing and bin-locate items via laser scanning.

– Consolidate shelf stock and maintain organised storage areas.

– Conduct rolling inventory checks and report discrepancies.

– Support safe loading/unloading of vehicles in accordance with manual handling policies.

– Recycle packaging materials and maintain a clean warehouse environment.

– Comply with Health and Safety procedures and support ISO-related activities.

– Assist with warehouse or operational tasks as directed by management.

ISO Standards Alignment

ISO Standard	Relevant Clauses	How This Role Supports Compliance
ISO 9001	7.2, 8.5, 8.6, 9.1	Ensures accurate inventory management, timely processing of orders and returns, and supports nonconformance identification.
ISO 14001	6.1.2, 7.3, 8.1	Supports waste reduction through recycling, responsible stock handling, and storage efficiency.
ISO 45001	5.4, 6.1.2, 7.3, 8.1	Follows manual handling safety protocols, promotes a clean working environment, and reduces workplace hazards.
ISO 27001	7.2.2, 8.1, 9.2, 10.1	This role supports Hamilton Rentals’ Information Security Management System (ISMS) by ensuring secure use of IT and AV devices, adherence to approved software policies, and awareness of data protection responsibilities. All employees are expected to follow ISMS procedures, report security incidents, and contribute to continual improvement of information security controls.

Competence Requirements

Experience & Technical Knowledge

– Experience in a warehouse or logistics environment.
– Familiarity with computer-based stock management systems.
– Knowledge of stock control processes and GRN booking.
– Microsoft Outlook and basic IT systems experience.
– Articulated Forklift licence (advantageous).

Skills & Attributes

– Strong organisational and planning skills.
– Proactive and flexible approach to tasks and working hours.
– Ability to manage shifting priorities in a fast-paced setting.
– Good communication and teamworking abilities.
– Self-motivated, tidy, and safety-conscious.

Performance Measures

– 100% booking accuracy for goods-in and returns (GRNs).
– Orders picked and allocated on time and in full.
– Inventory discrepancies investigated and resolved promptly.
– Warehouse kept clean and organised to required standards.
– Health and safety requirements followed consistently.

Authorities

– Authorised to update stock systems, label, move and bin-locate assets.
– Raise discrepancies or hazards to the Warehouse Manager.
– Report system or operational issues to Sales or Engineering as needed.

Interfaces / Key Relationships

**Internal:** Warehouse Manager, Engineering, Sales, Logistics, Admin Team
**External:** Couriers, Suppliers (Goods In)

ISO System Support Responsibilities

– Follow documented warehouse procedures for receiving, booking, and bin-locating assets (ISO 9001).
– Observe safe manual handling and hazard awareness (ISO 45001).
– Reduce packaging waste and maintain recycling areas (ISO 14001).
– Support internal audits and provide documentation when requested.